Below we've attempted to capture and provide the answers to the most commonly asked questions we receive. If, however, you still have any questions we have not addressed here, please send us an e-mail or give us a call at 978.327.7600.

We accept all books including hardcover and paperback books, new and old, textbooks, children's, fiction and non-fiction - we accept them all. We pretty much take anything in basic functional condition except encyclopedias, magazines, newspapers, and catalogues. We have the most success finding new uses for books published in the last 40 years. In addition to books, we also are happy to accept Videos, CDs, DVDs and Audio Books. We never turn books away*. We are also able to accept records on a pick-up which includes other items, as we cannot schedule a pick-up for only records and reserve the right to refuse a record donation as necessary. You may also donate records in one of our drop-off containers. We are happy to collect books from residents and other individuals, organizations, businesses, schools, libraries, or any other groups that want to take advantage of our exclusive pick-up service offered in many areas of MA and Southern NH.

*Got Books reserves the right to refuse the collection of books and other items which it deems unsafe or unsanitary for employees.

Encyclopedia sets become outdated quickly and thus provide little to no value. We prefer that you recycle them through other means because we are unable to find new uses for these kinds of publications. We pretty much take anything in basic functional condition except encyclopedias, magazines, newspapers, and catalogues, though we have the most success finding new uses for books published in the last 40 years.

No. One bag or one hundred boxes, no donation is too big or too small.

Donations are sorted by Got Books employees and local volunteers to determine the best possible use for each item. Some books will be sent overseas to local servicemen and women as part of the 'Books for Troops' initiative, in which Got Books has pledged to send at least 25,000 books overseas in 2009. Some will be given to teachers for their classrooms as part of our 'Books for Teachers' program or given away to schools, libraries, and other groups in need. Many of the items are used in our weekly Charity Book Sale (every Friday and Saturday) where half of all profits are given to different local nonprofit groups. Others are sold online or at the Used Book Superstores to cover costs. As a last resort, items that are unsalvageable will be recycled. That is a last resort only. Items will never, ever end up in the dump.

Got Books is a for-profit professional fundraiser and used book seller. Though we do not directly issue tax-deduction receipts, contributions made onsite at the Burlington or Danvers Used Book Superstore and the following book donation containers are tax deductible (NOTE: book donations collected by way of our home pick-up service or any other book drop-off containers are not tax deductible):

Town Hall Annex (Benefits RARA), 1009 Main St Tewksbury, MA 01876
You'll need to call RARA at 978.453.5598 to arrange tax receipt details. They will mail one to you; there is no need to enter the Town Hall to get a receipt.
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Lowell Wish Project, 1A Foundry St Lowell, MA 01852
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RARA, 295 High St Lowell, MA 01850
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Meadow Glen Mall (Benefits RARA) 3850 Mystic Valley Parkway Medford, MA 02155
You'll need to call RARA at 978.453.5598 to arrange tax receipt details. They will mail one to you; there is no need to enter the mall to get a receipt.
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Southern New Hampshire HIV/AIDS Task Force, 12 Amherst St Nashua, NH 03064
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Donations made at the Burlington or Danvers Used Book Superstore help raise money for our exclusive nonprofit book store partner RARA (Retarded Adult Rehabilitation Association). We pay RARA for every book donated at these locations and you get a tax receipt on behalf of RARA.

Used Book Superstore, 256 Cambridge Street, Burlington, MA 01803
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Used Book Superstore, 139 Endicott Street, Danvers, MA 01923
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We'll find a great use for them! We are dedicated to keeping books out of the trash and putting them in the hands of those who need and want them. The majority of books you give allow us to raise funds and support local nonprofits and other groups within the community. Plus, we make donating simple by offering an exclusive, complimentary pick-up service to your home or place of business (in many areas of MA & Southern NH). There are a variety of additional reasons why you should donate to us, but if you still have any unanswered questions, please do not hesitate to call us at 978.327.7600.

We sincerely appreciate the items you give us and therefore provide a variety of convenient ways for you to donate your books. Visit the Donate Books page of our website to schedule an appointment for our exclusive pick-up service in many areas of MA and Southern NH or find a local drop-off donation container in your area. Books can also be dropped off at our Burlington or Danvers Used Book Superstore.

We offer free pick-up in many areas of Massachusetts and Southern New Hampshire. If you're outside this area, please visit our Donate Books page to choose an alternative donation vehicle that best suits your needs.

It's easy. Here are the ways:
» fill out our quick online pick-up request form
» download our form and fax your request to 978.327.7696
» send us an e-mail and a representative will call to arrange a time that's convenient for you
» or simply call us at 978.327.7600

We are more than happy to take your books, CDs, DVDs, videos, and audio books. If you have other items which you are looking to get rid of we recommend calling 1-800-GOT-JUNK or visiting their website here.